Zoom -- Missing or Lost or Deleted Zoom Recordings

Instructions 

  1. Login to https://drexel.zoom.us/, login if prompted.
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  2. Click "Recordings" in left nav.
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  3. Check under the "Cloud Recordings" tab first.
    "Cloud Recordings" in Drexel Zoom take 126 days to expire.
  4. And then check the "Local Recordings" tab second.
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  5. Also, "Cloud Recordings" in Drexel Zoom are automatically backed up to Drexel Kaltura Streams at https://drexel.edu/it/streams Login if prompted
  6. Click "My Media." Scroll or browse what is there.
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  7. If its old recording:
    Go to your OneDrive at https://portal.office.com
    and login,
    and click the 9-dot-square icon in the upper left,
    and click the "OneDrive" cloud icon.
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  8. If you still cant find the recording,
    then contact zoom support zoomadmin@drexel.edu
    They will able to assist to get the recording or help to retrieve it.