Apple Mail Set-Up

Introduction

"Apple Mail," sometimes called "OS X Mail" or simply "Mail," is the built-in "Mail" client on Mac laptop and desktop computers, and Apple (iOS) mobile devices (iPad/iPhone).
Here's how to set up "Apple Mail" to work with Office 365 to check your Drexel email.

Mac Computer or Laptop Set-Up

Here's how to set up "Apple Mail" on a Mac computer or laptop to work with Office 365 to check your Drexel email.

     1. If you do NOT have any email account set-up in Apple Mail, skip to step 2.
          (a) Otherwise, click "Mail" menu in upper left.
          (b) Click "Add Account..."
     2. Select "Exchange."
     3. Click "Continue."
     4. For "Email Address," use your DrexelOne username@drexel.edu email address.
          (a) For example: Mike Galloway's is mjg88@drexel.edu. It's his DrexelOne userid, followed by @drexel.edu .
     5. Enter your DrexelOne password.
     6. Click "Sign In."
     7. If you get the "Unable to verify account name or password" error...
          (a) And/or you are asked for an "Internal URL" and "External URL"...
          (b) You mistyped your email address or password.
          (c) Click "Back," and repeat steps 7-9 above.
     8. Wait. (Might take a few minutes.) 
     9. Check all checkboxes for "Mail," "Calendar," "Contacts," etc to indicate what should be synced with the "Mail" application on your Mac.
          (a) Unless you have a preference otherwise, but "Mail" must be checked for email.
     10. Then click "Done" to submit your selections.
     11. Wait. (Might take a few minutes.) 
     12. You should see your Drexel email.
     13. Send a test email from an external email account to make sure your Drexel email is working.

Applie iOS or iPad or iPhone Set-Up

Here's how to set up "Apple Mail" on an Apple iOS mobile device (iPad/iPhone) to work with Office 365 to check your Drexel email.
Note: This will allow Drexel to remotely wipe your entire device if there is some security issue. If you do not have your device backed up and/or simply do not want this, you may want to install and use the Microsoft Outlook app from the AppStore.

1. Tap the "Settings" gears icon on the home screen, or access "Settings."
      Home in iOS (Custom).png
     2. Scroll or swipe down on the left, and tap "Mail."
      Tap Mail in Settings in iOS (Custom).png
     3. Under "Accounts" on the right, tap each existing Drexel "Exchange" or other Drexel email account, tap "Delete Account" and then tap "Delete" to delete these "Mail" accounts.
     4. Tap "Accounts" on the right.
     Tap Accounts under Mail in Settings in iOS (Custom).png
     5. Tap "Add Account" on the right.
     Add Account under Acounts under Mail in Settings in iOS (Custom).png
     6. Tap "Exchange."
     1iOSMailDrexelEmailSetUp
     7. Enter your Drexel short form email address, and your DrexelOne password.
          (a) This is the email address containing your DrexelOne username, but with "@drexel.edu" added afterwards.
     2iOSMailDrexelEmailSetUp
     8. Tap "Next."
           3iOSMailDrexelEmailSetUp

9. Tap "Sign In." when the screen below appears regarding Signing in to your "drexel.edu" Exchange account using Microsoft
     4iOSMailDrexelEmailSetUp
     10. Tap "Continue" when asked if Mail wants to use microsoftonline.com to Sign In
     5iOSMailDrexelEmailSetUp
     11. Enter your Drexel password as normal when logging into your Drexel email

6iOSMailDrexelEmailSetUp
     12. Click "Continue" when asked if you are trying to sign in to Apple Internet Accounts

8iOSMailDrexelEmailSetUp

     14. Now you will reach this screen giving you the option to choose if you want to sync with Mail, Contacts, Calendars, Reminders, and Notes, toggle as chosen, and click "Save".


Alternative instructions at the webpage below:
https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US


Send but Not Read Apple Mail

Apple Mail -- Send Email, Not Read Email

Delete an Apple Mail Account

Apple Mail -- Delete a Mail Account