Mac Office will not update
Reinstalling Office365
In order to resolve this problem, you should try to reinstall Office once again. First, you will need to uninstall office which can be done by following the steps below:
- Navigate to the "Finder" magnifying glass on the top-right corner
- Type in "Applications" and open up the folder
- Remove all Office365 associated apps (i.e. Word, Powerpoint, and etc...)
- Install Office365 by going to https://portal.office.com and signing in with your Drexel Credentials
- Click on "Install Office365" and a .dmg file will appear in your downloads
- Then, install the application file and run through the steps
- Reboot after install if there are problems opening Office365 apps.
Unable to get updates after reinstall?
If you were unable to get the same updates from the reinstall, you should try to do a manual download of all updates. You can follow the steps below in order to do this:
- Navigate to https://docs.microsoft.com/en-us/officeupdates/release-history-microsoft-autoupdate
- Find the latest release, and download it
- Navigate to your "Downloads" folder and install the application
Please run through the installer in order to update your office applications. Reboot after install if there are problems opening Office365 apps.
Command Line Interface Update
If the previous solutions did not work, then you should try to manually update through the Command Line Interface (CLI). You can do this by following the instructions below:
- Open up a "Terminal" application by going to the magnifying glass (top right) and typing in "Terminal"
- Enter in: "cd /Library/Application\ Support/Microsoft/MAU2.0/Microsoft\ AutoUpdate.app/Contents/MacOS"
- Then type in "./msupdate --install --aps MSWD2019 XCEL2019 PPT32019" (This updates Word, Excel, and Powerpoint)
- Reboot after install if there are problems opening Office365 apps.
More information on this along with parameters can be found here: Update Microsoft applications for Mac by using msupdate