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Outlook -- Send Emails from Mailbox, Inbox, Alias, or List

Before You Begin

To make this work, you first need to have the proper permission to send email as another user, or email alias, or email list.
And then you need to set up your Outlook so that you can view the email of another user, or email alias, or email list.

If you have not down either of the above, see:

NOTE: There are 2 levels of permission when you send as another user. 

  • "Send As": The email recipient will see emails you send as another person, or as the email alias or email list alone.
  • "Send on behalf of": The email recipient sees emails you sent as being sent from you "on behalf of" the other person or email alias or email list.

Instructions for Outlook in Windows

  1. View your own Drexel email inbox.
    To do this, click the envelope icon in the lower right of Outlook.
  2. Click "New Email."
  3. Click "Options" > "From" (in "Show Fields" area of toolbar) > "From" (next to "Send") > "Other Email Address" > "From" (in "Send From Other Email Address").
  4. in "Choose Sender..." window, under "Address Book," choose "Global Address List."
  5. In "Search" field in "Choose Sender..." window, type in the name of the email alias, email list, or other person's Drexel Email Inbox.
  6. Select the name of the email alias, email list, or other person's Drexel Email Inbox,
    and click "OK".
    Click "OK" again.
  7. Fill out the rest of the email as you normally would,
    and send it.
    That's it.

If you get an error that you don't have permission to send from this email address:

Instructions for Outlook in Mac

  1. View your own Drexel email inbox.
    To do this, click the envelope icon in the lower right of Outlook.
  2. Click "New Email" (under "Home" tab).
  3. Click your email address in the "From" field.
    Next to the "From" field should be a drop-down or email address selection option, with an up and down arrow icon.
    If you do not see that, see Outlook -- Seeing Other Email Mailboxes, Inboxes, Aliases, or Lists .
  4. Fill out the rest of the email as you normally would, and send it. That's it.

If you get an error that you don't have permission to send from this email address:

Instructions for Outlook in a Web Browser

  1. Visit https://outlook.office.com, and login.
    Or visit https://portal.office.com , login, and click "Outlook."
  2. View your own Drexel email inbox.
    To do this, click the envelope icon in the lower right of Outlook.
  3. Click "+New message" or "+New".
  4. Click "..." in the right new message panel > "Show From."
  5. Click "From" > "Other email address".
  6. Choose a suggested email address,
    or type into the "From" field the email address you want people to respond to.
  7. Fill out the rest of the email as you normally would,
    and send it.
    That's it. 
If you get an error that you don't have permission to send from this email address:

Microsoft's Instructions and Videos

Below are Microsoft's instructions, which include at least a couple videos.

CCI Support Site