Here is how to add a shared calendar, like the iCommons Conference Room or Rush iSpace 137 calendar, in the Outlook web portal.

1. In the Outlook web portal (https://outlook.office.com), click the calendar icon in the bottom left.

    

2. In left nav panel, click "Import calendar." Then click 

    

3. Enter the calendar (or conference room) name into the "From directory" box in the "Open calendar" window.

   1. Then select the calendar.

   2. Here are some examples. Just enter 1 calendar's name.
      CCI Calendar ← Use "CCI Calendar" (without quotes) for "iCalendar".
      CCI meeting
      CCI Meeting

   3.  

4. Click "Open" in the "Open calendar" window.

    

5. If the "Outlook was redirected to the server auto-discover..." pop-up window appears, check "Always use my response for this server," and then click "Allow."

    

6. After 30 seconds to a minute, a new calendar will appear under "People's calendars."

    

7. Single-click the calendar under "People's calendars" to highlight and view it (if not visible already).
   1. Click the calendar under "People's calendars" once more to close/hide it.

8. When selected, the calendar should appear, and a tab for the calendar should be near the top of the Outlook web portal.

   1. Another way to close/hide a calendar: hover you mouse pointer over the calendar tab, and click the x in the tab.

       

Here is how to add a shared calendar, like the iCommons Conference Room or Rush iSpace 137 calendar, in old Outlook classic on a Windows computer.

1. Click the calendar icon at the bottom of the left navigation panel.

    

2. Click the "Open Calendar" icon, and click "Open Shared Calendar."

   1. Click the "Home" tab at the top left of Outlook if you do not see this option.

       

   2. Alternate method: Right-click the "Shared Calendars" area in the left-hand navigation panel.

      1. Then click "Add Calendar." Then click "Open Shared Calendar."

          

3. Enter the calendar (or conference room) name into the text box in the "Open a Shared Calendar" window.

   1. Then click "OK."

   2. Here are some examples. Just enter 1 calendar's name.
      CCI Calendar ← Use "CCI Calendar" (without quotes) for "iCalendar".
      iCommons Conference Room
      Rush iSpace 137
      Rush 013

      
      

4. If the "Check Names" window appears, choose the calendar you want to open. Then click "OK."

    

5. The shared calendar should open in a new calendar tab in Outlook.

    
   
   

6. If you do not see a new calendar tab, try checking the box for that calendar in the left-hand navigation panel.

    

7. Click the X in a calendar's tab to close that calendar, or remove the checkmark next to that calendar in the left-hand navigation panel.

8. If you have trouble with this method, try adding the calendars in the web browser

Here is how to add a shared calendar, like the iCommons Conference Room or Rush iSpace 137 calendar, in Outlook 2016 on a Mac computer.

1. Click the calendar icon at the bottom of the left navigation panel.

   
   

2. Click the "Open Calendar" icon.

   1. Click the "Home" tab at the top left of Outlook if you do not see this option.

       

3. Enter the calendar (or conference room) name into the text box in the "Open Calendar..." window.

   1. Then click "Open"

   2. Here are some examples. Just enter 1 calendar's name.
      CCI Calendar  ← Use "CCI Calendar" (without quotes) for "iCalendar".
      iCommons Conference Room
      Rush iSpace 137
      Rush 013

      
      

4. If the "Outlook was redirected to the server" window appears, check the box to "Always use my response for this server," and click "Allow."

   
   

5. The shared calendar should appear in the left-hand navigation panel.

    

   
   

   1. You may need to check the box for that calendar to appear in the main area of the Outlook window.

   2. Hover over a calendar tab with your mouse pointer and click the arrow in the tab to overlay calendars on top of one another.

6. Click the X in a calendar's tab to close that calendar, or remove the checkmark next to that calendar in the left-hand navigation panel.

7. If you have trouble with this method, try adding the calendars in the web browser

See the General Troubleshooting section below if this section does not apply or does not help.

Sometimes, we've found it impossible to open a shared calendar on a Mac using Outlook 2016 for Mac.

We are still looking into this issue. It's classroom calendars in particular we've had issues viewing.

You can try the following webpages for help.

• https://support.microsoft.com/en-us/help/10106/how-to-open-a-shared-calendar-from-an-outlook-sharing-invitation
• https://support.office.com/en-us/article/Open-a-shared-Exchange-calendar-in-Outlook-2016-for-Mac-060b7bd5-de72-421c-be53-e80266468bd2
• https://support.office.com/en-us/article/Share-your-calendar-in-Outlook-2016-for-Mac-1534a3e9-b6d1-420f-88ae-89abb17ad57e
• https://support.microsoft.com/en-us/help/3007307/you-cannot-open-a-shared-calendar-in-outlook-2016-for-mac

Close Outlook completely.

Make sure you can login to the Office 365 web portal at https://portal.office.com and see a "Mail" tile icon on the Office 365 webpage, once you are logged in.

• Use your DrexelOne userid followed by @drexel.edu for the email address, and your DrexelOne password, to login.
• If you cannot, you have not been migrated to Office 365 yet, and that may be why you are having problems. See the Additional Assistance section below if you have this issue.

Open Outlook, then try removing and re-adding the shared calendar.

See the Additional Assistance section below if you continue to have issues.